Terms and Conditions

In these Terms and Conditions, the following definitions apply:

• DotasToys: the private limited company DotasToys B.V., established in the Netherlands, operator of the DotasToys platform.
• User: any natural or legal person who creates an account or uses the services of DotasToys.
• Subscription: the agreement under which a user obtains access to DotasToys services for a fee for a specific period.
• Platform: the website and all associated digital services of DotasToys, accessible via dotastoys.nl.
• Content: all texts, images, videos, educational materials and other materials made available via the platform.
• Trial period: the free 7-day period during which a user can try the platform without obligation.

These Terms and Conditions apply to all offers, agreements and deliveries of DotasToys, unless otherwise agreed in writing.

Deviations from these terms are only valid if explicitly confirmed in writing by DotasToys. Any purchase or other conditions of the user are expressly rejected.

DotasToys reserves the right to unilaterally amend these Terms and Conditions. Changes will be announced at least 30 days in advance by email. Continued use of the platform after the effective date constitutes acceptance of the amended terms.

DotasToys offers new users a free 7-day trial period. During the trial period, full access to the platform is available without requiring payment details.

After the trial period, the user can choose a paid subscription. Available subscription types and current prices can be found on the website. DotasToys reserves the right to change prices with 30 days' notice.

Subscriptions are automatically renewed for the same duration as the initially chosen period, unless the user cancels the subscription in time. Cancellation must be done before the end of the current subscription period via account settings or by email to support@dotastoys.nl.

DotasToys is entitled to block the account or terminate the subscription if the user acts in violation of these Terms and Conditions.

Payments are made via the payment methods offered by DotasToys, including iDEAL, credit card and other common payment methods. All stated prices are inclusive of VAT, unless otherwise stated.

For monthly subscriptions, the subscription fee is collected in advance on the renewal date. For annual subscriptions, the full amount is charged at the beginning of the subscription period.

If payment fails, DotasToys sends a reminder. After two failed collection attempts, access to the platform is temporarily blocked until the outstanding payment is settled. DotasToys is entitled to charge statutory interest and collection costs for late payment.

Invoices are made digitally available via the account environment and can also be requested by email via support@dotastoys.nl.

Consumers have the right to withdraw from an agreement for a digital subscription within 14 days of conclusion without stating reasons, unless the service has already been fully delivered with the consumer's explicit consent.

To exercise the right of withdrawal, the user must inform DotasToys in writing via support@dotastoys.nl. Upon receipt of the withdrawal declaration, DotasToys will refund the subscription fee — to the extent not yet used — within 14 days via the original payment method.

The right of withdrawal does not apply to business users and not to subscriptions whose execution has already begun with the user's explicit consent before the withdrawal period has expired.

The user is responsible for keeping their login credentials confidential and for all use made via their account. If misuse is suspected, the user must immediately inform DotasToys.

It is not permitted to:

• Share login credentials with third parties or use the account for multiple people without being authorised to do so.
• Copy, reproduce, distribute or commercially exploit content from the platform without the express written permission of DotasToys.
• Use the platform for unlawful purposes or in a manner that causes damage to DotasToys, other users or third parties.
• Circumvent technical security measures or attempt to gain unauthorised access to DotasToys systems.

DotasToys reserves the right to remove accounts that act in violation of these obligations, without refund of subscription fees.

DotasToys endeavours to offer the platform as available, accurate and complete as possible, but gives no guarantees regarding uninterrupted availability or error-free operation.

DotasToys is not liable for damages resulting from:

• Temporary unavailability of the platform due to maintenance or technical failures.
• Incorrect or incomplete use of the platform by the user.
• Loss of data due to circumstances beyond DotasToys' control.
• Damage to third parties as a result of the user's actions on the platform.

The total liability of DotasToys is in all cases limited to the amount paid by the user in the three months preceding the damage-causing event.

All intellectual property rights on the platform and its content — including texts, images, logos, videos, software and educational materials — belong to DotasToys or its licensors.

The user obtains only a limited, personal, non-exclusive and non-transferable right to use the platform and its content, to the extent necessary for use of the service in accordance with these terms.

It is expressly not permitted to download, store, reproduce, forward or otherwise make public content from the platform without prior written permission from DotasToys.

All agreements between DotasToys and the user are exclusively governed by Dutch law.

Disputes arising from or related to the agreement are first submitted to DotasToys via support@dotastoys.nl. If the parties cannot resolve the matter mutually, disputes will be settled by the competent court in the Amsterdam district.

Consumers may also use the European ODR platform for online dispute resolution, accessible via ec.europa.eu/consumers/odr.